VB SERVIÇOS

VB Services makes benefits management (Vale Transporte, food cards, meal and fuel, has the best and most complete solutions for your company and its collaborators. With twenty years of prominence throughout the country, we meet the needs of several customer profiles, always with the same goal: to provide the highest quality of commercialization and logistics benefits for companies nationwide. Today, we offer dynamic and innovative resources that eliminate costs, increase productivity, promote better management and facilitate the acquisition, management and distribution of benefits. Process differentials, technological attendance with impact on productivity Management of Vale transport in paper and chips: Management of the expiration of vouchers in papers and tokens, guiding in a preventive way when the maturity, exchange and change in the transportation voucher. Complementary purchases invoed on the monthly order:  Extra orders will be billed in the monthly purchase, facilitating the internal payment routine in the financial. All requests for admission and/or hours Preventive treatment of inconsistencies: Treatment of criticisms presented, which may impact on the implementation of the request for VT (cadastral data, invalid card, update of tariff value and procedure of 2nd route. Centralizing all requests in a single point and module: It allows the optimization of time and greater productivity and also offers greater governance and total control of the orders made. Management of the 2nd card route VB makes the request and withdrawal of cards from multiple issuers (see file with relationship) and carries out the delivery at the addresses that determine it. Integration with payroll to customer: It will allow the extraction of the purchase file on the payroll to import the data directly into the VB site for generating the orders. VB Services APP: All benefit purchase information is available on the VB website, but the balances and refills are restricted to users of the benefit. As a contour action and solution of this need VB has developed an application (APP) that can be downloaded on the employees ' mobile phone, and through this, has ON LINE access to the requested credits, credit cards and refills dates. Advanced support for companies. This team aims to accomplish: -Training for the benefit area, ensuring that the deployment takes place smoothly and without impact to the users of the benefits. -Mapping of criticisms presented, which may impact on the implementation of the request for VT (registration data, updating of tariff value and systemic parameterization in the benefits module, adjustments of absences for the monthly purchase, adjustment in the amount of Fares to be requested when there is compensation/termination of contract, handling of maximum and minimum as issuer rule). -Preventive treatment of inconsistencies presented in the execution of the application, contemplating from users ' registration data to processes related to issuers, such as minimum and maximum/tariffs and carrying out additional requests to contemplate the The full benefit request. -Report of occurrences presenting their solution and when necessary, direct interface with the internal areas VB. SERVICE STRUCTURE Relationship Manager/Executive Professional who has the objective to monitor the satisfaction of the service levels and deliveries, also promotes the customer update against the new service opportunities and communicates the news that we bring to the market. Performs the meeting of results, evaluation with character of continuous improvement and management of the contract as a whole. Professionals specializing in Vale Transporte A team of 3 people that enables the integration of the acquisition process with the validation, payment, receipt and identification of problems with the issuing agencies. VB is the only company in Brazil with professionals linked to the main emitters, maintaining an open communication and alignment channel. Enabling a resolution of problems or critical items with greater agility. Area dedicated to building customized reports for companies. Our service structure has a reporting area that will be available to develop a model of routine information to be sent to the group, according to their specifications.